Female white toothy smile

WELCOMES YOU

 

COVID-19 UPDATE

DEAR PATIENTS

I HOPE THIS MESSAGE FINDS YOU ALL WELL. 

WE ARE OPENING GRADUALLY IN ORDER TO KEEP EVERYONE SAFE. WE ARE CONTINUING TO PROVIDE TELEPHONE TRIAGE, INCLUDING ADVICE, PRESCRIPTIONS AND/OR URGENT CARE WHERE NECESSARY AS WELL AS ROUTINE CHECK-UPS.

WE ARE STILL AVOIDING CARRYING OUT TREATMENTS WHICH CREATE A SPRAY. THESE SPRAYS OR AEROSOLS CAN CARRY AND SPREAD THE VIRUS. THEREFORE, WE ARE NOT YET USING DRILLS OR ELECTRONIC SCALERS AS FILLINGS AND ELECTRONIC CLEANING WOULD BE HIGH-RISK PROCEDURES. REMOVING THE PLAQUE AND TARTAR WITH HANDSCALERS WILL BE THE NORM WHILE THE COVID RISK LEVELS ARE HIGH, SO THAT WE CAN ENSURE THAT WE KEEP YOU SAFE.

WE ARE STILL CANCELLING MOST APPOINTMENTS AS WE ARE PRIORITISING PATIENTS WITH URGENT CARE & CAN ONLY SEE A FEW PATIENTS PER DAY DUE TO MANDATORY DISTANCING MEASURES. WE ARE GRADUALLY MOVING TOWARDS ESSENTIAL CARE.  TO ENABLE US TO DO THIS WE NEED TO FREE UP THE APPOINTMENT BOOKS. PLEASE BEAR WITH US, IF YOU HAVE HAD YOUR APPOINTMENT CANCELLED, WE WILL BE IN TOUCH AS SOON AS WE CAN TO GET YOU BOOKED IN AND SEEN AGAIN.

WHAT CLASSES AS URGENT CARE?

EMERGENCY OR URGENT CARE INCLUDE THE FOLLOWING:

SEVERE CONTINUOUS BLEEDING

SWELLINGS

UNCONTROLLABLE PAIN

SEVERE TRAUMA

WE ARE MAINTAINING TELEPHONE CONSULTATIONS TO ENABLE US TO ASSESS MORE PATIENTS, MORE QUICKLY, IN THE SAFEST POSSIBLE WAY. 

WE ARE WORKING THROUGH OUR LISTS OF PATIENTS WITH URGENT NEEDS AND PRIORITISING THE ONES WHO WERE IN THE MIDDLE OF TREATMENT OR HAD PROBLEMS WHILE WE WERE CLOSED. REST ASSURED THAT WE ARE WORKING HARD TO CLEAR THE BACKLOG AND WILL BE ABLE TO OFFER YOU A ROUTINE APPOINTMENT BEFORE TOO LONG.

IF YOU ARE NOT SURE IF YOU NEED IS URGENT OR ESSENTIAL THEN PLEASE DO CONTACT OUR RECEPTION TEAM TO DISCUSS – OUR DENTISTS ARE AVAILABLE TO CARRY OUT A TELEPHONE CONSULTATION IF NECESSARY – WE WILL BE GLAD TO HELP.

WE LOOK FORWARD TO SEEING YOU HERE AGAIN AS SOON AS POSSIBLE.

LOVE AND BEST WISHES, 

RESHMA SHAH, REBECCA WALLIS, LAURA, HELEN AND NICOLA XXX


 

NEW PATIENT JOURNEY

FOR APPOINTMENTS

BEFORE YOUR APPOINTMENT

We will send key information, including your appointment time/date and what to do when you arrive. To ensure your comfort and safety, we will email/call you the day before your appointment to do a Covid assessment, update your medical history and answer any questions you have about your visit to us.

Mountains in Clouds
Fern Plant

ON THE DAY OF YOUR APPOINTMENT

Before you depart for the practice, we ask that you have already visited the lavatory, have ensured that you are hydrated and already brushed your teeth. It is important that you bring minimal belongings to the practice so please ensure you only bring necessary items with you; include a face mask.
When you arrive, the doors will be locked, so please call to let our team know you have arrived and either stay in your car or outside of the practice (whilst maintaining good social distancing protocol) if you have arrived on foot. To minimise risk, please ensure you attend your appointment alone unless you require assistance or are supporting a child or someone vulnerable. We are encouraging card payments only so where possible, please do not arrive with cash.

 
Red Mountain

ENTERING THE PRACTICE

When it is time for your appointment, one of our team will escort you into the practice. Before entering the practice, a nurse will take your temperature to ensure you do not have a fever and invite you in if your temperature is at a safe value. Unfortunately, if you are above this, we will have to rearrange your appointment for the safety of all those in practice.


Once you have been invited into the practice, you will be asked to sanitise your hands. Our practice colleagues will be behind masks & protective face visors for the safety of everyone. No other patients will be waiting in the reception area and you will be guided to the appropriate treatment room.

TREATMENT

Before you enter the treatment room, you will need to leave any loose belongings like your coat or bag on the designated chair provided. Upon entering the treatment room, our teams will be wearing extra Personal Protective Equipment (PPE) as in order to provide you with the right care and service, they cannot adhere to social distancing recommendations. This may mean that it is more difficult to see our colleagues and clinicians’ faces, but please be reassured that they will be the usually friendly team. Naturally we are also ensuring that each treatment room is carefully cleaned and disinfected after each patient. 
Currently we are providing examinations, scaling (gum cleaning) by hand, temporary fillings and simple extractions. We will add procedures as they become safe to provide.

Palm Trees
 
Forest Home

AFTER THE APPOINTMENT

When your treatment is complete, put on your face mask, then collect your belongings from the chair outside the treatment room door. We will require payment ideally by card, using our freshly disinfected card machines. 

Before you leave the practice, you will be given hand sanitiser one last time, before we say goodbye. If you have any lengthy questions after the appointment, we will be able to call you to discuss this further as our aim is to minimise your time in the practice, for your own safety.

Palm Trees

WELCOMING YOU BACK SAFELY

We hope that the above reassures you when visiting us that every step has been taken to ensure the safety of you, our colleagues and clinicians. This is our priority as we begin reopening our doors and return to providing you with the same standard of dental care that you have been used to.

If you have any questions at all regarding our new practice experience, please do not hesitate to contact us.

 

ABBEYDALE DENTAL CARE CENTRE

SERVICES

EXCELLENT

DENTAL TREATMENTS

The main focus of our practice is preventive dentistry; we look at your diet, lifestyle and oral hygiene to prevent problems arising and maintain a lovely, healthy mouth. If there are problems, we are experienced at dealing with them from gum disease and jaw joint pain through to cosmetic work. Bad breath, headaches and a lack of confidence in your smile are all treatable.
We offer NHS care as well as private care and have an easy payment scheme in place for you to become a private patient. This offers great value and you will receive the benefits of longer appointments with your dentist, free emergency appointments and a worldwide and UK dental insurance policy as well as discounted treatments.

KINDNESS

AND COMPASSION

Coming to the dentist is often an anxious experience but we work very hard to make the atmosphere at Abbeydale Dental Care friendly, calm and relaxed with a bit of fun and laughter thrown in! We are gentle in our approach and take time with you. Gone will be the days you dreaded going to the dentist.

Our Team
Dr. Reshma Shah
BDS University of Sheffield 1998-2003

Dr. Rebecca Wallis
BDS University of Sheffield 2006-2011

Nicola, Dr. Shah, Laura, Dr. Wallis & Helen in above photograph.

HOLISTIC

APPROACH TO YOUR OVERALL HEALTH

We are interested in your general medical health as well as oral health and are passionate about bringing all of this together, giving advice or referring as appropriate. Diet and nutrition, medications, lifestyle, exercise habits, mindfulness and yoga are just some of the things we can discuss with you. Particularly in the private, longer appointments, we spend time getting to know you, which gives us a clearer picture. We can then help you be the happiest, healthiest version of you.

So come and see for yourself how we are different from other practices. We would love to meet you and begin our journey together into health and a long, happy relationship.

 
Sunrise

OPENING HOURS

Mon:  9am - 5pm
Tue:    9am - 5pm
Wed:  9am - 5pm
Thurs:  9am - 5pm
Fri:      9am - 5pm

 
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COME & SEE FOR YOURSELF

We are a small, friendly practice with many longstanding patients. Our speciality is getting to know our patients so that we can make every visit a pleasant one.

 

CONTACT

If you have any questions or would like to come and meet us, please contact us. We look forward to seeing you.

281 Abbeydale Rd, Sheffield S7 1FJ, UK

0114 255 2035

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TESTIMONIALS

 

Can you believe I look forward to going to the dentist now? Not only is Reshma and her team extremely warm, compassionate and welcoming, but the quality of care is superb. I went initially to get a second opinion after another dentist told me I needed 11 fillings. Dr Shah gave me just one and advised me on ways to help the others to heal naturally and it's been working a treat. Incredible! I'm beyond grateful for the quality of care provided here. Highly recommended!

DR V. HECKERT

As a family we have been to this highly professional practice for many years and have always received top quality treatment and dental advice. A caring, friendly approach and attention to detail have always been given high priority here. If It was possible to give a 6 star rating I would give it! Dr Shah in particular is a highly experienced and skilled dentist and I would recommend her and her welcoming team to everyone.

MR M. POTTER

I've been going to Abbeydale Dental Care for about half a year now, since my old dentists' stopped seeing NHS patients. I've had a root canal treatment and other minor treatments and am really impressed by all the dentists and the nurses at the practice. The receptionists are polite and always happy to help when I've had to change my appointments.

The NHS treatment here is excellent, and the staff have always taken their time to explain my options to me and which course of treatment they would advise as best - but in an impartial manner so I can always make my own informed decision. I have also had excellent additional private treatment. Overall, a great practice: wonderful staff, clean surroundings, professional treatment.

MR A. LESH

Every aspect of the practice from reception to dental treatment is first class. Reception staff are and always have been courteous and friendly. The treatment room staff compliment their skills with lighthearted chat which helps to make the visit pleasant and stress free. The reception area is clean and tidy and has an excellent range of reading material. The treatment room is also spotlessly clean.
I also get a text reminder of my appointment which is most helpful and can usually get in quickly if I have a problem. Brilliant, keep it up.

MR P. BAXTER

Fantastic practice! Really go the extra mile to help you! Used to hate going to the dentist, was petrified. But now I just take it in my stride knowing how helpful and understanding the staff are! Thank you!

MR T. SPENCE

0114 255 2035

281 Abbeydale Rd, Sheffield S7 1FJ, UK

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